Duration
1 Visit
Type
Group
Language
Mobile Voucher Accepted
yes
Cancellation
Not refundable

Visiting The World Trade Center

The World Trade Center has become one of the most visited places in New York,  don't miss to visit the two pools - which are located where the Twin Towers stood - and stop to remember. Along the edges of the pools, where the names of the victims are engraved, sometimes you will find a flower to remember the person's birthday. A few steps away is the Museum 9/11, created and wanted to honor the victims of the terrorist attacks of September 11, 2001 and 1993.

If you would like experience more you should visit:
  • The 9/11 Tribute Museum
  • The Ground Zero Museum Workshop
  • The One World Observatory

 

HIGHLIGHTS

911 Memorial and Museum
The view from One World Observatory
Ground Zero Museum Workshop
The 9/11 Tribute Museum.

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Additional Description

The visit to the 9/11 Museum brings to life the tragic events of 11 September and the following days with photographic and video documentation. Many exhibits and memories left by family and friends. The exhibition is divided into four parts, the first dedicated to history, tells the facts of the day and examines what happened in the world before 9/11 and what happened soon after.
 
The second part of the exhibition is dedicated to the Memory of the 2983 victims, in a large room they are exposed their photos and you can hear the stories and testimonies of family members for each of them.
 
The third part contains more than 500 images by the French photographer Stephane Sednaoui. On the morning of September 11th, he was in his studio on the roof of the building on Great Jones Street in Lower Manhattan, and had the opportunity to photograph and film the events.
 
The last part of the exhibition is dedicated to the reconstruction of the World Trade Center.
 
The section of two 25-meter-high steel columns was immediately impacted at the entrance. The exposed Tridents were part of the external façade of the North Tower, another part is exposed at Hoboken, in the New Jersey Memorial.
 
The museum is open every day, considering that the visit can last on average about 2 hours.
 
Sun - 9:00 am - 8:00 pm
Fri and Sat 9am - 9pm

One World Observatory

The ONE Observatory is the third observatory in New York, but unlike the other two, the Empire and the Top of the Rock, going up to ONE's 100 floor gives a totally different emotion and involvement.
 
Starting from the lift, there are 5 and are called Sky Pod. At the top you get in 60 seconds, but it will be 60 seconds of history, because in the climb you can get excited looking at the history of New York from its birth to the present, all projected on the screens that cover the elevator walls to then get to the big final we offer you in our video (to watch until the end!)
Video: Ascent to the ONE WTC Observatory
 



As soon as you exit the 102 floor you will find the City Pulse, a ring formed by LCD screens that give you real-time information about the city, while on the 100th floor you will find the Sky Portal, a space that lets you see the streets of New York under you , this is also the main plan of the Observatory. Enjoy the views and if you fancy a snack on the 101th floor you will find the restaurant.
 

What to know about the ONE Observatory

The Observatory opened its doors to the public on 29 May 2015
It is the tallest building in the Western Hemisphere, with its 541 meters (1776 feet) it is the 5th tallest building in the world
The Design is from the Studio of the Architect David Childs
How many floors are there?: 104, the main floor of the Observatory is on the 100 floor
It has 71 lifts, 5 of which are for the Observatory
Lift speed: 37km which means that in 60 seconds you go from 0 to 102th floor
Available: Every day, all year
 
Images ONE WTC and 9/11 Museum and Memorial
 

Inclusions

    • Admission Tickets you bought.

Exclusions

    • Food and Drinks
    • Pick-up and Drop-off at the Hotel
    • Anything not specifically described in the paragraph "What is included"

Pricing





 

Activity Schedule

9/11 Tribute Museum Location: 92 Greenwich Street, New York
Hours of Operation:
Sunday: 10:00 am - 5:00 pm
Monday - Saturday: 10:00 am - 6:00 pm
 
9/11 Museum Location: 180 Greenwich St, New York
Hours of Operation:
Thursday to Monday  from 9am to 5pm last entry at 4pm
Tuesday & Wednesday CLOSED
 
The Ground Zero Museum Workshop Location:420 West 14th street, Floor 2 (between 9th Avenue & Washington Street)
Hours of Operation:
Wednesday-Sundays from 11am-3pm
 
One World Observatory Location: 117 West St, New York
Hours of Operation:
Thursday - Monday from 11am- 7pm, last ticket sold 6:15pm
 

Additional Info & FAQ

  • You can now use your Mobile Ticket right on your Cell Phone.
  • The Museums now require all guests over the age of 12 to show proof of vaccination in order to gain entry. 

Policy & Disclaimers

Inclusions: As outlined in the "Included in the Price"
Exclusions: Everything else not specifically outlined in the "Included in the Price"
Booking Fees: Please note all reservations are subject to a 2.5% booking fee - This 2.5% Booking Fee is applied to all sales and is never refundable.
Tour Operated By: Please note we only operate directly our line of signature private experiences marked by the ™ symbol.  For all escorted group activities, the name of the operating company is listed under the additional info & faq section.
Cancellation Policy: Please carefully review our Cancellation Policy
Please Note:

How to
get there

Map & Directions

The 9/11 Memorial and Museum is located in the Financial District, Downtown Manhattan. The closest subway stop is inside the main transportation hub Oculus by Calatrava, the subway stop is called "Fulton Street/WTC" (2,3 red line + A, C, E blue line + 4, 5 green line + J, Z brown line + R, W yellow line.) For those that prefer traveling by water, the closest Water Taxi Stop will be Pier 11 (all lines available.) Lastly, you may also reach the departure point by Taxi/Uber/Lyft by providing the complete address – 180 Greenwich St, New York, NY 10007.
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Embrace the freedom of stress-free planning. With our flexible cancellation policy, you can adapt as your plans evolve. Enjoy the liberty to change with most of our services and tours.

*Exclusions apply, see individual tours for details.*
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Testimonials & Reviews
"Excellent firms don’t believe in excellence – only in constant improvement and constant change." – TOM PETERS
4.9
Based on 250 reviews
What They
Say
Giuseppe M. | Google
5-Star Review on Google
Excellent guide, excellent organisation, Irene always ready to respond, available in every topic with competence, you can feel the passion for her work. Her voice accompanied our tour, we will miss you!

From Google - January 2024
Antonella G. | Google
5-Star Review on Google
I am the owner of a Travel Agency. We are Italian in Erba, Eolo travel, I brought a small group and I entrusted myself to Tony. We received great service from start to finish. Punctuality and excellent guides.Thank you for the wonderful experience!!!

From Google - May 2024
Breanna A. | TripAdvisor
5-Star Review on TripAdvisor
Irene was a FANTASTIC tour guide! She was so knowledgeable about the area and was so patient with all our questions. We stopped to use the bathroom and we got coffee halfway through, she was so kind! It was a pleasure learning about Brooklyn from you!

From TripAdvisor - April 2022
DCA1014 | TripAdvisor
5-Star Review on TripAdvisor
I’m the biggest fan of Fall activities, but haven’t had a chance to do anything beyond Apple Picking in NJ. I decided to take a last minute 2 day trip with a friend in Hudson Valley, but didn’t know where to start [...] Thankfully I was able to use New York Welcome to do the hard work for us [...]

From TripAdvisor - October 2021
Carmine S. | Google
5-Star Review on Google
An extraordinary experience: I had the pleasure of having Irene as my guide for two days and thanks to the passion she puts into guiding you through the streets of NYC, the anecdotes, the trivia she lets you discover, and the facets she shows during the tour you can't help but fall even more in love with this wonderful city.

From Google - February 2024
Erica F. | Google
5-Star Review on Google
[...] unique, very professional, courteous, friendly we can only write positive adjectives, you made us feel at home and have the desire to return. Super recommended. Erica, Marco, Annalisa and Giuseppe.

From Google - December 2023
Keena B. | TripAdvisor
5-Star Review on TripAdvisor
The SATC walking tour is fabulous! Our tour guide was amazing. Friendly, helpful, accommodating and so knowledgeable about the city. It was essentially 2 tours in 1. SATC and visits to historical places in the city. I give this tour 5 stars and definitely recommend. Grab your walking shoes and schedule one today!

From TripAdvisor - August 2021
Amber M. | Google
5-Star Review on Google
Our family had a wonderful experience seeing Ellis Island and Liberty Island! Irene was very knowledgeable and engaging for our three children ages 5, 9, and 12. We will definitely book again with her [...]

From Google - November 2022
Giorgia M. | Google
5-Star Review on Google
We did 2 tours together with our guide Irene in one day, Hoboken and the East side. What can I say, in addition to the wonderful places, she has made everything more magical [...]

From Google - January 2023
Pierangelo G. | TripAdvisor
5-Star Review on TripAdvisor
Irene? as I have already said elsewhere, she truly deserves all the compliments that are paid to her. Available, friendly, prepared, in short, if you need an Italian speaking guide in New York, she is the right person. You deserve 5 stars and more!

From TripAdvisor - April 2024
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