WHAT THEY SAY ABOUT US
Discover why guests love New York Welcome!
Embarking on a journey to the heart of New York City requires more than just a plan; it calls for a partner who can transform your travel dreams into reality. At New York Welcome, we understand the essence of creating memorable, personalized experiences that resonate with your desires, budget, and expectations.
Essential Elements When Choosing Your Travel Companion
- Authentic Local Insights: Dive deep into NYC's vibrant culture with a business that breathes the city's air.
- Unrivaled Expertise: Benefit from our decades-long journey in curating unique New York experiences.
- Personalized Care: Your vacation is crafted with the same passion and attention as if it were our own family's.
- Commitment to Excellence: We strive not just to meet your expectations but to surpass them, making every trip extraordinary.
As a cherished family-owned tour company in New York, we treat our clients as extended family members. Crafting each itinerary, tour, and luxury stay with a personal touch, we're here to ensure your New York adventure is nothing short of spectacular. But don't just take our word for it!
REAL STORIES FROM OUR GUESTS
By Devora F.
Irene created the perfect blend of history, fun facts, and interesting sights to keep us fully immersed and engaged during our 2-hour tour of Brooklyn. We have been to Manhattan many times but this was our first visit to Brooklyn and we now have a deep appreciation of it and a desire to return and spend more time enjoying the eclectic neighborhoods that make up this gem of a city.
By Joseph F.
We had a group of 45 doing a private half-day tour of Manhattan prior to sailing on a New England/Canada cruise. Our guide, Irene, was exceptional - so personable and a wealth of information about everything we saw. Answered all of our questions and customized the tour to meet our needs and interests. Heard so many great comments about the tour from other members of our group. Irene and the NYC tour was everything we had hoped for.
By Giada L.
L'esperienza con Welcome New York è stata a dir poco meravigliosa! Irene ci ha accompagnato alla scoperta della vera New York, svelandoci dettagli che altrimenti ci saremmo persi! Consigliassimo!! Grazie!
By Elisabetta14154
Buon giorno Sig. Tony,
siamo appena rientrati da NY e volevamo ringraziarla per l'impeccabile assistenza e i consigli fornitici. Organizzare un viaggio per 10 all'ultimo momento e accontentare tutti non è semplice, ma la USA Welcome Llc ha centrato l'obiettivo.
La nostra valutazione sui servizi da voi offerti non può che essere più che positiva :
- i transfer a/r con van privato sempre puntuali e ad un prezzo competitivo
- il briefing in hotel da parte di Irene è stato davvero molto utile.
( Con l'occasione ringrazio Irene che ci ha consegnato direttamente il NY Explorer Pass, evitandoci così di fare code e perdere del tempo)
- Musical Lion King a Broadway : i posti assegnati erano perfetti e il prezzo pagato era di gran lunga inferiore rispetto a quello offerto sul sito ufficiale
- Molto interessante è stato il tour di NY con guida e van privato . Lo consigliamo a tutti, soprattutto all'arrivo per orientarsi meglio nei giorni successivi ...
- Gospel e visita di Harlem : è un tour che merita !
Anche in questo caso, Irene si è dimostrata preparata e molto disponibile. Per concludere, qualora dovessimo pianificare un altro viaggio negli States, non esiteremo a contattarvi per chiedere la vostra assistenza.
Grazie, Elisabetta
By MrBLosAngeles
Chose this as good potential option for family of 6 in which we wanted to explore the Brooklyn / Queens area...and it offered reasonable option for 6 hours...large vehicle with driver and guide... and did not disappoint. Irene was great ... warm ... relaxed ... but engaging. It made good use of time during a winter trip when time and weather would not have allowed seeing so much. Since it is a Florida based business was a little concerned with reliability...but you communicate directly with local guide beforehand which was reassuring for me...and they proved very dependable for us.
By Claudio Lucio
Un sentito ringraziamento al Signor Tony che ci ha seguito in modo eccellente fin dalla pianificazione all soggiorno . Abbiamo voluto vedere New York senza sorprese e lui ci ha organizzato dei tour mirati compreso quello di un giorno a Washington . Per il tour su New York siamo stati assistiti dal Signor Sergio che con la sua alta preparazione ci ha illustrato la città in ogni suo particolare di vita e storia , la Signora Manuela (italiana trapiantata a New York) ci ha invece portato a vedere New York by night ... esperienza incredibile con anche vista dello skyline di Manhattan dal ferryboat e giro per case addobbate con luci natalizie .... In definitiva se volete visitare New York con assistenza sicura ITALIANA e senza fregature rivolgetevi tranquillamente a loro ....chiedete del Signor Tony e vedrete che vi accontenterà in tutto dal viaggio all'hotel ai Tour e con prezzi ottimi ... Claudio
"Excellent firms don’t believe in excellence – only in constant improvement and constant change.” – Tom Peters
Embracing every Challenge
“One thing is certain in business: you will make mistakes. When you are pushing the boundaries, mistakes are inevitable - how you react is important.”
— Richard Branson
In the dynamic landscape of travel, unexpected turns are part of the journey. What sets New York Welcome apart is our proactive approach to addressing challenges, ensuring swift resolutions that put your satisfaction at the forefront.
The Pillars of our Legacy: Expertise, Knowledge, Professionalism
"Albeit it is true that in this day and age, everything seems to be available online for free, in all fields and industries, there is something to be said about expertise and professionalism. In a world where people expect free things, we may lose sight of real value and we may forget to appreciate the hard work of professionals that have studied and practiced for years to master their crafts. " – our co-founder Irene
Our commitment goes beyond offering access to New York's treasures; it's about delivering a service that's steeped in professional knowledge, years of experience, and genuine passion for what we do.
Fostering a community of New York Enthusiasts
At the heart of New York Welcome is a vibrant, ever-growing community. With over 350,000 members across our social media platforms, we share the pulse of New York City daily, from hidden gems to the latest events. Our aim? To connect with fellow NYC lovers and make your experience in the city as authentic and enriching as possible.
NEED TO REACH US?
Phone: +1 646 596 9011
Available from 9:30 am to 5:30 pm Monday to Friday New York local time; during holidays and off-hour, you may leave a message and request a callback.
E-mail: info@newyorkwelcome.net
Available 24-7 and 365-day a year. We reply within 24 hours during regular business hours and 48 hours during weekends and holidays.
WhatsApp: +1 (917) 608-0005
Available 24-7 and 365-day a year. We reply almost instantly or within 24 hours during regular business hours and 48 hours during weekends and holidays.
ABOUT US
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be free!
Excellent guide, excellent organisation, Irene always ready to respond, available in every topic with competence, you can feel the passion for her work. Her voice accompanied our tour, we will miss you!
From Google - January 2024
I am the owner of a Travel Agency. We are Italian in Erba, Eolo travel, I brought a small group and I entrusted myself to Tony. We received great service from start to finish. Punctuality and excellent guides.Thank you for the wonderful experience!!!
From Google - May 2024
Irene was a FANTASTIC tour guide! She was so knowledgeable about the area and was so patient with all our questions. We stopped to use the bathroom and we got coffee halfway through, she was so kind! It was a pleasure learning about Brooklyn from you!
From TripAdvisor - April 2022
I’m the biggest fan of Fall activities, but haven’t had a chance to do anything beyond Apple Picking in NJ. I decided to take a last minute 2 day trip with a friend in Hudson Valley, but didn’t know where to start [...] Thankfully I was able to use New York Welcome to do the hard work for us [...]
From TripAdvisor - October 2021
An extraordinary experience: I had the pleasure of having Irene as my guide for two days and thanks to the passion she puts into guiding you through the streets of NYC, the anecdotes, the trivia she lets you discover, and the facets she shows during the tour you can't help but fall even more in love with this wonderful city.
From Google - February 2024
[...] unique, very professional, courteous, friendly we can only write positive adjectives, you made us feel at home and have the desire to return. Super recommended. Erica, Marco, Annalisa and Giuseppe.
From Google - December 2023
The SATC walking tour is fabulous! Our tour guide was amazing. Friendly, helpful, accommodating and so knowledgeable about the city. It was essentially 2 tours in 1. SATC and visits to historical places in the city. I give this tour 5 stars and definitely recommend. Grab your walking shoes and schedule one today!
From TripAdvisor - August 2021
Our family had a wonderful experience seeing Ellis Island and Liberty Island! Irene was very knowledgeable and engaging for our three children ages 5, 9, and 12. We will definitely book again with her [...]
From Google - November 2022
We did 2 tours together with our guide Irene in one day, Hoboken and the East side. What can I say, in addition to the wonderful places, she has made everything more magical [...]
From Google - January 2023
Irene? as I have already said elsewhere, she truly deserves all the compliments that are paid to her. Available, friendly, prepared, in short, if you need an Italian speaking guide in New York, she is the right person. You deserve 5 stars and more!
From TripAdvisor - April 2024
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